Shipping policy
LYNCS is committed to ensuring fast, reliable delivery for our technician customers. This policy outlines our shipping terms and procedures.
1. Order Processing
- Orders are processed and sent with the next available courier.
- Out-of-stock items will be communicated with an estimated dispatch date.
2. Shipping Methods & Delivery Times
| Method | Estimated Delivery | Details |
|---|---|---|
| Standard | 2ā5 business days | Australia-wide |
| Express | 1ā2 business days | Metro areas only |
| Click & Collect | Same day (by appointment) | From our warehouse |
3. Shipping Costs
Rates are calculated at checkout based on order weight and destination. Free shipping may apply for qualifying orders.
4. Tracking
All orders include tracking. You will receive a tracking number via email after dispatch.
5. Delivery Issues
LYNCS is not responsible for delays or additional charges resulting from incorrect shipping details provided by the customer.
Contact us within 3 business days of expected delivery for assistance.
6. International Shipping
Currently, we only ship within Australia. Contact us directly for international inquiries.
7. Damaged or Missing Items
Report issues within 3 business days of delivery with photos. We will issue a replacement or refund.
8. Contact Us
Email: support@lyncs.com.au
Phone: 1300 146 550