Building Trust in the Coffee Industry: Why we created LYNCS

LYNCS was created with one simple belief: the coffee industry runs on connections. From the moment green beans are roasted, to the café pulling thousands of shots a week, to the service technician keeping machines alive – every link matters. And when one of those links breaks, the whole chain suffers.

For years, we saw the same challenges repeated across the industry:

• Costly downtime. Every hour a café’s espresso machine is offline means lost sales, frustrated customers, and unnecessary stress.
• Difficulty sourcing parts and information. Technicians and operators struggled to find reliable espresso machine parts, technical training and documentation.
• Lack of visibility in service. Delays, miscommunication, and uncertainty left many in the dark about repair timelines.

We knew there had to be a better way.

Why LYNCS Exists – Keeping the Coffee Industry Running

At LYNCS, our mission is simple: we keep coffee machines running so coffee businesses can keep serving.

We created LYNCS to:

• Deliver reliability with fast access to genuine OEM espresso machine parts and grinder parts.
• Provide innovation through our tech-enabled service platform with real-time updates, tracking, and data insights.
• Empower technicians and service businesses to scale, reduce downtime, and strengthen their operations through training and support.
• Build lasting connections across the coffee ecosystem, from manufacturers to roasters, service providers to café operators.

Our brand essence says it best: Every Connection Counts.

The Challenge We’re Solving

The coffee industry depends on reliable espresso machines and grinders. When equipment breaks down, it affects everyone. Technicians under pressure, café owners losing revenue, and roasters trying to maintain brand consistency.

LYNCS is solving this by:

• Genuine OEM Parts Supply – We provide fast, reliable access to authentic spare parts and service kits for espresso machines and grinders.
• Transparent Coffee Equipment Service – Our platform delivers real-time visibility, so cafés and technicians know exactly what’s happening.
• Efficiency & Trust – By reducing downtime and eliminating uncertainty, we help businesses focus on what matters most: delivering exceptional coffee.

The LYNCS Difference

Unlike a traditional service and parts supplier, we’re building an ecosystem:

• For service technicians – access to the right OEM coffee machine parts, scheduled and planned service work and support to grow their businesses.
• For cafés and roasters – peace of mind knowing equipment will be serviced faster, with genuine replacement parts that extend machine life.
• For manufacturers – confidence that their machines are supported correctly long after installation with a trusted partner.

Looking Ahead – A Connected Future

We’re not just here to sell parts. LYNCS is shaping the future of coffee equipment service. Our platform and supply chain are designed to keep cafés operating at full strength, technicians supported, and the entire industry more connected than ever before.

Because when every connection counts, the whole coffee industry wins.

Genuine parts. Transparent service. A connected future.